At Zenvare, we value every connection we make with our customers.
Our goal is to make communication simple, reliable and professional  just like the experience we promise across our entire store. Whether you have a question about our watches, an existing order or need help with a return, our team is here to assist you with care and efficiency.

We believe that exceptional service begins with understanding your needs  and we’re always ready to listen.

Customer Care

Our customer care team is trained to handle each inquiry with attention and accuracy.
If you need help with product details, tracking an order or understanding our policies, you can always count on a clear and respectful response. We treat every message seriously and aim to provide solutions that make your experience smooth and satisfying.

Our average response time is within 24 hours and we ensure that every concern is resolved with professionalism and transparency.

Business Hours

We’re available during the following hours to assist you:
Monday to Friday — 9:00 AM to 5:00 PM (GMT-05:00) Eastern Standard Time (New York).

If you contact us outside business hours, don’t worry  your message will be reviewed and answered as soon as our team is back online.

How to Reach Us

We offer multiple ways to connect with us, so you can reach us through whichever method feels most convenient:

Phone: ‪+1 (315) 849-7623‬
Email:support@zenvare.store
Address: 102 Central Ave, Syracuse, New York 13204, United States

When you reach out, please include your order number so our team can assist you more efficiently.

Connect With Us

Stay connected with Zenvare and become part of our growing community of watch lovers.
Follow us on social media to explore our latest collections, styling inspiration and behind the scenes updates from our design and product team.

We love seeing how our customers style their watches  share your Zenvare moments and tag us to get featured.

Instagram: @zenvare.store
Pinterest: Zenvare Official

Join us online and be the first to know about new arrivals, seasonal styles and timepieces that inspire everyday elegance.

Our Promise to Customers

We believe that trust is built through honesty and communication.
That’s why every inquiry we receive is handled with genuine attention and respect not automated replies. We want every customer to feel confident that their voice is heard and their issue is being resolved by a real person who cares.

Your satisfaction is not just our responsibility; it’s our priority.

Transparency & Privacy

At Zenvare, we operate with complete transparency.
All customer communications are kept private and secure. We never share personal or contact information with third parties. Our only purpose in collecting information is to provide better service, accurate updates and support for your orders.

We take every step to maintain your trust  because your confidence means everything to us.

Feedback & Suggestions

We welcome your feedback and suggestions.
If you have ideas that could improve your shopping experience or wish to share your thoughts about our products or services, we’d love to hear from you. Your insights help us grow and continue offering the kind of quality and service that Zenvare stands for.

Zenvare  Time. Style. Trust.
Your reliable destination for timeless watches and exceptional service.