At Zenvare, your trust is our greatest currency.We believe every transaction should be as seamless and secure as the experience of wearing one of our timepieces.This Payment Policy outlines how we handle online payments, ensure data safety and protect you from start to finish.

Commitment to Payment Security

Your financial security is at the core of everything we do.
Every payment made through zenvare.store is protected by SSL encryption and processed through PCI-DSS certified payment gateways, the highest international standard for data security.Your card details are never stored, saved or shared  all information is encrypted and transmitted directly to trusted banking networks for authorization.

Accepted Payment Methods

To make your checkout experience effortless, we accept:

Credit & Debit Cards: Visa, Mastercard, American Express, Discover
Digital Wallets: Apple Pay, Google Pay, and Shop Pay (where available)
Other Secure Methods: As displayed at checkout
All transactions are processed in U.S. Dollars (USD) and fully inclusive of taxes and shipping where applicable.

Payment Authorization

When you place an order, your chosen payment method is securely authorized for the total purchase amount.
Once authorization is successful, your order will be confirmed immediately via email.
If a payment fails or cannot be verified, your order will not be processed until the issue is resolved.
This helps us maintain both accuracy and customer safety.

Order Confirmation

Once your payment is approved, you will receive an official Order Confirmation Email detailing your purchase, billing summary and delivery expectations.
This serves as your digital receipt and proof of payment.
If you do not receive confirmation within 10 minutes, please contact our support team to verify your order status.

Fraud Protection & Verification

To protect both our customers and our business, all orders are screened using automated fraud detection and manual verification checks.
If unusual or suspicious activity is detected  such as mismatched billing details or repeated failed attempts  our team may contact you for confirmation before processing the order.
Zenvare reserves the right to cancel or delay any transaction if fraud is suspected.
This policy exists solely to protect your safety and maintain trust across our platform.

Payment Currency and Bank Fees

All transactions are charged in U.S. Dollars (USD).
If your card is issued by a non-U.S. bank, currency conversion rates or minor international transaction fees may apply, as determined by your card provider  not Zenvare.We recommend checking with your bank for details prior to purchase.

Failed or Delayed Transactions

If your payment fails, please verify:
The billing address matches your card records.
Your card supports online or international purchases.
You entered the correct CVV and expiration date.
Occasionally, network or banking delays may cause a short processing hold. In such cases, your bank will automatically release the pending charge once payment fails or is declined.

Refunds and Payment Reversals

Eligible refunds are issued to the original payment method used at checkout.
Once your return is approved and received, the refund process begins typically completed within 10 business days.
There are no restocking fees or hidden deductions.
We believe in clarity, fairness and complete transparency.

Unauthorized Transactions

If you believe your card or account has been charged without your authorization, please contact us immediately at support@zenvare.store.
We’ll work directly with your payment provider to investigate and resolve the issue promptly.
Your trust and financial safety will always come before profit.

Sales Tax and Pricing Transparency

Zenvare operates with absolute pricing transparency.
Applicable state or local sales taxes will be automatically calculated at checkout based on your shipping address  no hidden fees, ever.
We continuously ensure that all listed prices are accurate and up-to-date.
In the rare event of a pricing error, we reserve the right to correct it and notify you prior to processing the order.

Payment Confirmation & Receipts

After successful checkout, your official digital receipt will be sent via email  containing product details, order total, taxes and payment confirmation.
Please retain this email for your records or warranty reference.

Data Protection & Confidentiality

Your payment information is processed under our strict Privacy Policy.
We do not store credit card data on our servers and never disclose financial details to any third party.
Every piece of information shared with us remains confidential and is used solely for transaction purposes.

Policy Updates

Zenvare may update this Payment Policy from time to time to reflect new security standards, legal requirements or improvements to your checkout experience.
All updates will be clearly posted here with an updated revision date.

Need Assistance?

If you experience any billing issue, duplicate charge, or have a question about payment, our support team is here to help you directly.

Email: support@zenvare.store
Phone: ‪+1 (315) 849-7623‬
Address: 102 Central Ave, Syracuse, New York 13204, United States

Our dedicated payment support team is available  Monday to Friday (9AM to 5PM) (GMT-05:00) Eastern Standard Time (New York).